FAQs

Do you offer customised/personalised patterns?

I do not currently accept custom orders but I am happy to accept suggestions for patterns, especially birds. Please get in touch if you have a favourite bird you'd like me to design.

Do you sell comlpeted cross stitch items?

Cross stitch is a very time-consuming form of embroidery and unfortunately this means that making larger cross stitched items to sell is not practical; they would simply be too expensive. I do occasionally sell old pattern models (cross stitch framed in hoops) that I no longer need, you can find them in my Etsy shop.

Are your patterns compatible with embroidery machines?

All patterns are currently only designed for hand embroidery and are only available in PDF format.

I haven’t received my files. Where are they?

Check the Spam/Junk folder in your e-mail account. When you buy digital items they will be automatically sent to your e-mail account. Sometimes these e-mails end up in your Spam/Junk so check there if you don't receive anything within a few minutes.

If you still haven't received your file, get in touch and I can send another email.

Do you sell printed patterns?

I only sell printed patterns with my kits; otherwise patterns are only available in PDF format and are delivered via email for you to download.